At Koralkari, we value your satisfaction and stand behind the quality of our products. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free 14-day return period from the date of delivery.

To initiate a return, please contact us at care@koralkari.com with 1) Your order ID 2) The reason for the return and 3) Any images of the product you might want to share with us.

Once you've received confirmation from us, ensure the product is completely intact with all labels and return it in its original packaging.

If the product has not been returned in the same condition as it was shipped, no return or exchange shall be processed and you shall be responsible for bearing the return delivery charges. If the returned product is acknowledged and accepted by us confirming its authenticity and quality in writing to you, your return or exchange will be processed within an appropriate time frame. For returns, if the order was paid through any of the online modes of payment, the refund will be credited to you electronically to your original mode of payment. Please allow 5 to 7 working days for the credit to appear in your original mode of payment. If the order was paid through Cash On Delivery (COD) method, we will issue a payout link for refund to your bank account or issue a store credit (i.e. either a gift card or credit note, as the case may be). 

In any case, the refund amount will be equivalent to the amount charged for the returned product, excluding any charges paid towards express shipping charges and after levying restocking fee, if imposed by us.

Your satisfaction is our priority, and we are committed to making your shopping experience with Koralkari enjoyable and worry-free.