Dinnerware

ARE KORALKARI PRODUCTS LEAD FREE?

Yes, all Koralkari products are lead and cadmium free and crafted with utmost attention to safety and quality standards, making sure that everything is completely food safe.

Fun Fact: Our founder has used samples of our products in her home extensively to test the quaility, safety and durability!

WHERE ARE YOUR PRODUCTS DESIGNED? WHERE ARE THEY MADE?

All our products are first designed by our team at the Koralkari Studio in New Delhi. They are then handcrafted and hand-painted beautifully by skilled artisans in India.

ARE YOUR PRODUCTS SAFE FOR THE MICROWAVE, OVEN AND DISHWASHER?

All Koralkari products are built for everyday use and are completely safe for the dishwasher, microwave and even for the oven. Our products can also go in the fridge or freezer. Just be mindful to avoid sudden temperature changes (freezer to microwave) as that could lead to cracking.

HOW SHOULD I CARE FOR MY KORALKARI PRODUCTS?

We recommend hand washing your Koralkari dinnerware to maintain its longevity. However, they are also dishwasher safe for added convenience. Just avoid using abrasive cleaners or harsh scouring pads that may damage the finish.

WHY DO SOME CERAMICS HAVE SLIGHT VARIATIONS AND TINY SPECKS ON THEM?

Our ceramics are made with stoneware, and clay as a material, contains naturally occuring flecks which sometimes come to the surface during the firing period. Same goes for slight colour variations which occur due to the proximity of the product to the source of heat during the firing period. At Koralkari, we embrace these inevitable occurences as all our products are hand crafted with love, and we urge you to do the same!

DO YOUR PRODUCTS GET SCRATCHED?

While all semi-matte ceramics are susceptible to superficial marks from flatware use, they can be easily removed with proper care. If you notice such marks on your ceramics, consider using a homemade paste with water, lemon juice, or baking soda to gently clean them off with a scrub.

Shipping & Returns

I HAVE PLACED AN ORDER, WHEN CAN I EXPECT DELIVERY?

Orders are typically dispatched from our warehouse within 24-48 hours, excluding Sundays. Once your order is shipped, an email will be sent to you with the tracking details for your reference.

WHAT IS THE COST OF SHIPPING?

We offer free shipping on all orders above Rs. 999. If your order value is below Rs. 999, we charge a standard shipping rate of Rs. 150 for deliveries within India.

WHAT'S YOUR RETURN POLICY?

At Koralkari, we value your satisfaction and stand behind the quality of our products. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free 14-day return period from the date of delivery. Please refer to our Returns Policy for more information on eligibility and instructions.

HOW DO I INITIATE A RETURN?

Just reach out to us on care@koralkari.com with your order ID and reason for return and we'll take care of the rest!